Preparation for your visit

We like to make sure you

are prepared for your visit.

Please take the time to read the instructions below.

Salon rules

.No children under 16 are permitted in the salon for insurance purposes.

.Children under 18 must have parental consent (signature provided upon consultation) before any treatments can be carried out.

.We appreciate if mobile devises could be turned off or on silent to avoid disturbances.

.We have a zero tolerance approach to abuse to staff or other customers.


Car parking

. Grace Ellen Beauty is situated opposite Snells Wood car park. It has one hour FREE parking. However, please do ensure that if your treatment may take longer than one hour that you pay for the correct time.


Pedi ready?

.If you have booked a pedicure please ensure that you bring flip flops with you.

.Note that our therapists will not work on any nail that is believed to be contra-indicated. (Example fungal nail disease, ingrown nails)


What’s the difference between gel varnish and normal polish?

.Normal polish (lacquer) is painted onto the nail and takes at least two hours to dry. During this drying period you will have to be careful not to smudge the varnish.

.Gel varnish (Shellac,Bio Sculpture, OPI Gel) gives a high shine, instantly dry finish to the nail. This finish lasts for up to two weeks and will have to be removed professionally by us.


Spray tanning

.A patch test must be carried out at least 24-48 hours before treatment.

.A consultation on colour will be carried out by your therapist upon treatment and will help you make the right decision.

.Bride to be? Please ensure  you have your tan at least 2 days before the big day to avoid any colour transfer to the dress. A trial run is optional.

It is preferable not to apply any type of perfume, deodorant or aromatherapy oils on the day of your treatment as these may reduce the results.
Waxing or shaving should be completed at least 24 hours prior to the treatment to reduce sensitivity. For laser hair removal please seek advice from your practitioner.
For Spray Tanning, the evening your treatment, exfoliate your entire body using St.Tropez Tan Enhancing Body Polish. Pay special attention to dry areas of your body such as hands, elbows, knees and feet.
Wear dark, loose fitting clothing as not to disturb the tan when getting dressed. Please be aware the guide colour can stain light hair, man-made fibres and wool.
Spray Tan Application – Approximately 15 minutes. After selecting the appropriate St.Tropez Bronzing Mist, available in Classic  and new Express you will receive a professional full body spray application. The Bronzing Mist will dry on your skin in just a few minutes so you can dress straight after the treatment.
Your tan will begin to develop immediately after your treatment.
Do not shower or bathe for a minimum of 8 hours after your treatment.
During the development time, do not participate any activity which may cause perspiration.
It is fine to leave the guide colour on overnight and wash in the morning.
Some guide colour may transfer to bed linen. This will wash out of cotton but not so easily from man-made fibers or wool.
With the correct aftercare your tan can last longer, apply St.Tropez Tan Enhancing Body Moisturiser daily to hydrate your skin and maintain your tan for longer.
Exfoliate your skin with St.Tropez Tan Enhancing Body Polish every 3 days to ensure your tan fades evenly.
Do not rub, but pat your skin dry after showering or bathing.
Avoid swimming pools as chlorine can bleach the skin so your tan will fade faster.

Your LVL lashes

One of the biggest appeals of LVL is that is requires little to no upkeep. However, the first 48 hours post-treatment do require a little bit of TLC and special attention, to ensure you get the maximum results from your lashes. Following the correct aftercare is important, as your lashes are still getting used to their new shape, and failure to do so could lead to an adverse reaction.


.A patch test must be completed 48 hours before treatment.  Patch test card must be filled in at home and handed back on day of appointment failure to do so may result in our therapists being unable to complete treatment.





After this time period you can shower, but avoid submerging your head and face fully in the bath or directly under the shower head. Completely avoid visiting saunas, steam rooms, swimming pools and sunbeds for 48 hours post treatment. The high temperature can cause your lashes to drop, or not last as long as they should, which is between 6 and 8 weeks.


As difficult as it can be sometimes, try to avoid touching or rubbing your eye area, especially when you are washing or cleansing your face. Eyelash curlers and perming equipment are also completely out of bounds, although once you see the results of your long, lifted natural lashes you will want to toss them in the bin anyway!


Another thing to consider is how you sleep. Facing down into the pillow, or sleeping on one side could manipulate the shape of your lashes into different positions. If this sounds like you, try propping up your head with pillows, and making an effect to fall asleep on your back.


An LVL treatment includes a tinting stage, which helps to lengthen and create a thicker appearance in your natural lashes without the need for mascara. However, if you still choose to wear mascara, try and use one with a water-based formula, and avoid waterproof varieties. We also recommend to avoid all oil-based products, especially make-up remover. Remember to brush your lashes through with a clean mascara wand after getting them wet to ensure they dry naturally in their correct shape.

As well as following the tips we have shared above, we also suggest applying our Lash and Brow Conditioning Serum as part of your morning and evening skincare regimen. The new formula is packed full of nourishing goodness which promotes strong and healthy lashes, and even acts as a primer beneath your mascara.